Privacy policy

Privacy Policy for PulseGrid

Last updated: April 6, 2026

Welcome to PulseGrid (“we”, “our”, “us”). We operate the website pulse-g.com, an online dropshipping store offering electronics and wellness products to customers in Norway and internationally.

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Norwegian consumer laws.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following types of personal data:

a) Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

b) Order Information

  • Products purchased
  • Payment details (processed securely via third-party providers)
  • Transaction history

c) Technical Data

  • IP address
  • Browser type and device information
  • Time zone and location (approximate)
  • Website usage data (pages visited, time spent)

d) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Data

We use your information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support
  • To communicate with you (order confirmations, updates, promotions if opted in)
  • To improve our website and services
  • To prevent fraud and ensure security
  • To comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contractual necessity – to fulfill your orders
  • Legal obligations – accounting and compliance requirements
  • Legitimate interests – improving our services and preventing fraud
  • Consent – for marketing communications (you can withdraw at any time)

4. Sharing Your Information

We only share your data when necessary:

a) Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products. Your data is stored through Shopify’s secure systems.

b) Payment Providers

Payments are processed securely through third-party providers (e.g., Shopify Payments, PayPal). We do not store your full payment details.

c) Shipping & Fulfillment Partners

As a dropshipping business, we share necessary order details (name, address, phone) with suppliers and shipping partners to deliver your products.

d) Legal Requirements

We may disclose your data if required by law or to protect our rights.

5. International Data Transfers

Since we sell to customers in multiple countries, your data may be transferred outside the EU/EEA. In such cases, we ensure appropriate safeguards are in place in accordance with GDPR.

6. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights:

  • Right to access – request a copy of your data
  • Right to rectification – correct inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, contact us at: ttvbamz@gmail.com

You also have the right to lodge a complaint with your local data protection authority.

7. Data Retention

We retain your personal data only as long as necessary:

  • Order data: retained for legal/accounting purposes
  • Marketing data: until you unsubscribe or withdraw consent

8. Cookies Policy

We use cookies to:

  • Enable core website functionality
  • Remember your preferences
  • Analyze website performance
  • Provide relevant advertising

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. Security

We take reasonable precautions to protect your personal data, including:

  • Secure encryption (SSL)
  • Trusted third-party platforms (Shopify)
  • Limited access to personal data

However, no method of transmission over the internet is 100% secure.

10. 14-Day Right of Withdrawal (EU/Norway)

In accordance with Norwegian and EU consumer law, you have the right to withdraw from your purchase within 14 days without giving any reason.

  • The withdrawal period expires 14 days after you receive your order
  • To exercise this right, you must notify us via email at ttvbamz@gmail.com
  • You must return the product in its original condition
  • Refunds will be processed after we receive the returned item

Please note:

  • Return shipping costs may be the responsibility of the customer
  • Certain items may be exempt (e.g., hygiene products if opened)

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Updates will be posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Email: ttvbamz@gmail.com
Website: pulse-g.com
Store Name: PulseGrid